Prominent Health

BlueStep HQ™ Technology for Assisted Living Centers

BlueStep is a technology company committed to improving the quality of health care services. The BlueStep technology platform, a unique combination of powerful hardware and configurable web services, was developed to accomplish this objective. BlueStep HQ™ is a web-based human services management application built on the BlueStep technology platform.

BlueStep HQ is the first fully automated health and human services application. HQ automates and streamlines core business processes integrating resident management, facility operations, customer service, medication administration, human resources, and other core functions. Information is entered only once and automatically shared, depending on security levels, enterprise wide in real time. Data is secure and available 24/7 from any Web browser and automatically backed up.

Highlights:

BlueStep™ Benefits for CEOs:

• CEOs monitor and manage all departments and areas of liability and potential exposure from one location.
• The BlueStep solution is your solution. Every level of the BlueStep technology is completely customizable.
• Each department has their own software application integrated in one single solution.
• You don't need to become an IT company. No additional IT staff, servers, or major hardware investment are needed, only high-speed Internet and a Web browser.
• For Skilled Nursing clients, BlueStep provides RUG score optimization.

BlueStep™ Benefits for Administrators:

Administrators have access to any information at any time from any location!

• BlueStep users define critical alerts and notifications using on-screen alerts, text messages, and emails. Popular notifications include incident report follow up, late or missed medications, expiring staff certifications, PRN follow up and more.
• BlueStep reduces workload due to automated staff processes. You easily monitor and manage staff charting, biometric time cards (accurate payroll), and certifications.
• BlueStep users get perfect surveys for documentation.
• Marketing departments increase referrals and achieve a higher census with the BlueStep Marketing Module and Family Connect Website.
• Skilled Nursing clients improving per bed per day reimbursement through MDS/RUG

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BlueStep™ Benefits Directors of Nursing or Wellness:

Redundancy is eliminated because all of the information in the system is completely automated!

• Nurses gain the freedom to manage, view, and adjust resident records in real time from any location, including home.
• BlueStep users define critical alerts and notifications using on-screen alerts, text messages, and emails. Popular notifications include incident report follow up, late or missed medications, expiring staff certifications, PRN follow, bowel elimination, vital signs, past-due assessments and more.
• All care items, including TARs, MARs, assessments, service plans, ADLs, physician orders, labs, vitals, and PT/OT are all reported on one system.
• BlueStep provides real-time reporting tools on any aspect of care being charted by care staff.

Electronic Records
Manage and monitor the entire resident record electronically

Secure Online Data
Collect and share data securely online

• Secure online family pages – The HQ Family Connect™
• Web page allows authorized family members and responsible parties to access certain information about the resident via the Internet. Information may be customized to include daily activities, resident updates, care provided, photos, and more.
• Marketing – Skilled nursing centers market and collect inquiry information online. The HQ system includes a marketing database to track referring entities and leads from inquiry through admission and discharge.
• Online applications and intake – Resident applications and intake data are completed at the center, or by the resident’s family securely online. Combine inquiry, application, demographic, and other data into one complete record.
• Website and e-mail integration – The HQ system can be used in combination with other BlueStep technology including Website and e-mail integration. HQ and BlueStep technology provide skilled nursing centers a complete management solution.
• HIPPA compliance- Permission-based security assures that staff members see only those areas of the record they are authorized to see.

Health & Human Services Tools

Manage data specific to assisted living facilities

• Medication Administration Records (MARs) and doctor’s orders – The HQ system manages doctor’s orders and medications from prescription through administration.
• When ordering medications through the 4Care Pharmacy, a preferred BlueStep provider, HQ is used to order and track all prescriptions.
• Nursing notes and assessments – Medical data including nursing assessments, vital signs, activities of daily living (ADLs) and other information is tracked in HQ.
• Data entry – HQ makes data entry for doctors, nurses and other professionals quick and easy. Data fields may be spell checked and automatically verified for proper formatting to reduce errors.
• Nursing and medications functions - Automated nursing functions include: diabetic testing, med pass, missing signature reminders, shift change reports, skin checks, scheduled TARs, ulcer and wound treatments, and more.
• Daily Administration Report – A report of all critical areas of management risk such as: case mix and census, staff and resident record exceptions, state Medicaid submission tracking, consultants review reporting, overdue facility repairs, resident incidents, and certain clinical information.
• Physician access – Physicians access BlueStep HQ to review and approve the following: health history and physicals, physician's orders, TB tests, discharge orders, incident reports, and more.
• Facility management – The disaster preparedness module provides the requirements established by the US government for SFS setting up a plan for the transfer and care of residents for short-term and long-term events. The life safety module covers all aspects of the facility including building condition, water temperature, refrigerator temperatures, general cleanliness, roof gutter cleaning, and potential health risks to the resident or staff.

Staff/HR System

Track staff members and human resource data

• Staff login and secure access – Staff members have unique user accounts allowing access only to sections in HQ granted by their security level. Give as much or little access to each staff member as necessary.
• Staff productivity tools – The productivity tools in the “My Office” section of HQ help staff members fulfill their responsibilities efficiently and effectively. Staff members view and manage task lists, secure communications, events and relationships.
• Staff Scheduling - Complete and comprehensive staff scheduling tools allow for easy management and customization to match current shifts. Staff members access the schedule anywhere they have an Internet connection.
• Timecards – The HQ system includes the ability to track employee timecards. Timecard data can be exported for use in payroll or other financial applications.

Customized For Assisted Living

The system is customized to fit the organization

• Custom data reports – Real-time data in HQ is viewed using custom queries and reports. Custom reporting provides instant feedback to skilled nursing centers on current conditions of operations and automatically generates resident reports in compliance with federal, state and payer regulations.
• “Management by exception” reporting – Reports are generated on what was not done rather than a list of what was done thereby providing management the ability to focus on areas needing attention.
• Automated processes – Use the HQ system to automate processes and repetitive tasks. Any data element in HQ can be used to set off a “trigger” to add an item to a staff to-do list or send an e-mail reminder making sure tasks are completed in a timely manner.
• Custom forms and fields – All data elements in HQ are fully customizable. Create custom electronic forms matching traditional paper forms, and add and remove data forms and fields to match the center’s needs. The BlueStep system is so easy we can quickly make modifications to the system or train someone on staff to make changes.
• Manage multiple locations – HQ manages organizational hierarchies and multiple assisted living center locations. Local care centers enter and view only data for their location while data may also be viewed on a regional or organization-wide basis.